Terms of service

CarVibe (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from our website.

CarVibe is a modern e-commerce brand offering stylish, high-quality car accessories for young drivers. We combine functionality with a clean, premium aesthetic to enhance every drive, with a strong focus on reliability, design, and customer experience.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party payment gateways)

b. Order & Transaction Information

  • Products purchased
  • Order history
  • Payment status and transaction details

c. Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and browsing behavior
  • Referral sources

2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders
  • To communicate order updates, support, and service-related messages
  • To improve our website, products, and customer experience
  • To detect and prevent fraud or misuse
  • To send promotional or marketing communications (only with your consent)
  • To comply with applicable laws and regulations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience
  • Remember your preferences and login sessions
  • Analyze website performance and user behavior

You can choose to disable cookies through your browser settings. However, some features of the website may not function properly.

4. Third-Party Services

We may share your information with trusted third parties to operate our business effectively, including:

  • Payment gateways (e.g., Razorpay, PayU, Stripe)
  • Shipping and logistics partners
  • Marketing and analytics platforms (e.g., Google Analytics, Meta Ads)

These third parties are obligated to use your data only for the services they provide and to maintain its confidentiality.

We are not responsible for the privacy practices of external websites linked from our site.

5. Data Security

We implement reasonable security practices in accordance with applicable Indian laws, including the Information Technology Act, 2000 and related rules.

Measures include:

  • Secure servers and SSL encryption
  • Restricted access to sensitive data
  • Regular monitoring and updates to prevent vulnerabilities

While we strive to protect your data, no method of transmission over the internet is completely secure.

6. Customer Rights

As a user, you have the right to:

  • Access the personal data we hold about you
  • Request correction or updates to your information
  • Request deletion of your data (subject to legal obligations)
  • Withdraw consent for marketing communications at any time

To exercise your rights, please contact us using the details below.

7. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill your orders
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.